To prepare for your stay, it is essential to have a mobile phone with you.
48 hours before your arrival, please let us know your arrival time (by email or phone). You may arrive from 10 a.m. (park opening time) to enjoy the discovery trails and other activities. Check-in to your accommodation will take place between 4 p.m. and 6 p.m. at the latest.
Late arrival
In case of late arrival, it is essential to inform us at 05 57 89 28 13:
- before 4 p.m. when the park closes at 5:30 p.m. (November to March)
- before 5 p.m. when the park closes at 6 p.m. (April to June, and September to October)
- before 6 p.m. when the park closes at 7 p.m. (July / August)
We will then provide you with the phone number of our accommodation manager so they can welcome you after the lodge reception has closed.
Parking
A secure parking area is reserved for lodge guests. Vehicles are not allowed inside the park. A cart can be provided to help transport your luggage.
Morning visit
From 9 a.m., guests benefit from privileged access (one hour before the park opens to the public). Before 9 a.m., walking on the park paths is strictly prohibited.
Departure
On the day of departure, accommodation must be vacated before 10 a.m. You are asked to leave the place as clean as possible and return any equipment provided.